Tell me what we got, tell me it's a lot, tell me it's the real thing Tell me not to change and always be the same, tell me that's a good thing

Today this man walked into my office and asked me if I could help him. He said that he had a friend in another country who was a nurse and wanted to come to Canada. I told him that I could give him the info for the appropriate person to contact. I had to repeat myself a couple of times because he was hard of hearing. He told me he wasn't very good at talking on the phone so would it be okay if he could talk to someone face to face. Now normally, we don't really have meetings with people who walk in off the street without an appointment. He continued to tell me that he would wait however long it would take for someone to be free. To tell you the truth, if it was anyone else, I would have told them to call the number but this man looked so sincere and almost desperate. I told him I would go and look to see if the consultant was free and ask her to come out to talk to him. I turned to open the door to go and find someone. As I turned my back to him he said, 'Please do the best that you can.' It was almost like my conscience was speaking to me. So I went and found the person and told her what the situation was. She kind of gave me a snicker (not in a bad way). She came out with me and escorted the man to her office to talk with him. I saw him leaving and then he came over to my desk and said thank you. It was a little odd because he was standing off to the corner. I stood up and looked and him and I saw that his eyes were filled with tears that started streaming down his face. I could see the appreciation in his eyes. A true moment. I made sure he looked at me and I said 'you're welcome'. He turned away and I said 'have a good day'. As he walked away he said, 'you have a good day too'.

Later, the consultant that the old man talked to asked me if he said thank you to me. She said that he told her that he wanted to thank me. I told her that he did and that he cried.

I hope he will be reunited with his friend some day soon.